Where can I buy the Mall Gift Card?

The Mall Gift Card can be purchased

  • From the Information Desk of Mall of Cyprus only with credit or debit card – we do not accept cash
  • Online at mallgiftcard.com.cy.
  • Online at Prezzius.cy
Does my Mall Gift Card have an Expiry Date?
  • The card is valid for redemption within one year from the date of purchase/activation – not from the day that it is actually gifted/given. After that, any balance is lost and cannot be claimed.
  • Card holders can check their balance online here.
Where can I redeem the Mall Gift Card?
  • The card can then be redeemed fully or in part, until the balance is exhausted, at participating outlets at Mall of Cyprus and Mall of Engomi.
  • The list of participating outlets may change at any moment, and can be found here.
Can I top up my existing Mall Gift Card with additional money?

Unfortunately this is not possible. The Mall Gift Card can only topped up on time, during purchase.

How can I activate a Mall Gift Card that I received digitally?

If you are redeeming a Digital Mall Gift Card for the first time, you have to click on the relevant link provided in the email:

This will lead you to the page below, where you need to enter your name, the Gift Card Number and the email address in which you received the Digital Mall Gift Card.

Then you will have the option to add the Digital Mall Gift Card to your Apple Wallet or Google Pay.

Once you chose, the Mall Gift Card will be added to the wallet.

If you received a Digital Mall Gift Card and have redeemed another one before, you have to click on the second link provided in the email:

This will lead you to the page below, where you need to enter your email address and click ‘Sign In’.

You will then enter the portal, where you have to scroll right on the top bar and click ‘Redeem a Pass’.

You then enter the Gift Card number from the original email and redeem the pass.

The Mall Gift Card has been added to your wallet.

How can I redeem a Digital Mall Gift Card?
  1. Navigate to the card on the Wallet, and click on the three dots at the top right, and select ‘Pass Details’

  1. Select ‘Request OTP’

  1. Provide the OTP to the shop employee when requested.
  2. Upon the approval of the transaction the paid amount will be automatically deducted from the card balance.
What do I need to do to activate a Mall Gift Card that I received from Prezzius?

To activate a Mall Gift Card received from www.prezzius.cy go to the Information Desk at the Ground Floor of the Mall of Cyprus and present the confirmation email. You will receive a physical Mall Gift Card topped-up with the relevant amount.

Why does my payment keep failing?

Your browser or device may have a popup blocker that prevents the 3D secure page from opening. If you face this error, try making the payment again using a different browser with all browser extensions disabled. If the issue persists, please contact your bank or card issuer to confirm if they support 3D Secure verification and if your card can be used for international and online payments.